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Privacy Policy

Privacy Policy

Privacy Policy - the basics

Effective Date: 9/22/25

Last Updated: 9/22/25

 

ASK – Ask Seek Knock (“ASK,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our mobile application and related services (the “App”).

 

By using ASK, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the App.

 

 

1. Information We Collect

 

We may collect the following categories of information:

 

  • Identifiers:

     

    • Email address (required for account creation).

    • Name (optional, if you choose to share).

  • Location Data (optional):

     

    • City, region, or geolocation, if you enable location sharing.

  • User Content:

     

    • Prayer requests, responses, or related content you choose to share.

  • Usage Data:

     

    • Device details (IP address, operating system, browser/device type).

    • Log and analytics data about how you use the App.

 

 

2. How We Use Your Information

 

We process your personal information for the following purposes:

 

  • To operate and provide the App’s services.

  • To enable community features, such as sharing prayer information, name, and location with other users (optional).

  • To manage accounts, send service-related messages, and provide customer support.

  • To improve and personalize the App, including analytics and feature development.

  • To ensure security, prevent fraud, and comply with legal obligations.

 

 

3. Legal Bases for Processing (GDPR)

 

For users in the European Economic Area (EEA), the United Kingdom, or Switzerland, we rely on the following legal bases:

 

  • Consent: For optional sharing of name, location, and prayer content.

  • Contract: To provide services you request (e.g., account setup, login, communication).

  • Legal Obligation: To comply with applicable laws and regulations.

  • Legitimate Interests: To improve the App, ensure security, and prevent misuse (balanced against your rights and freedoms).

 

 

4. Information Sharing and Disclosure

 

  • With Other Users: Your optional name, location, and prayer content may be visible to others in the App. Your email address is never publicly shared.

  • With Service Providers: We may share information with trusted vendors (e.g., hosting, analytics, messaging) under strict confidentiality agreements.

  • For Legal Reasons: We may disclose information if required by law, regulation, legal process, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

 

We do not sell your personal data.

 

 

5. Your Rights

 

 

Under GDPR (EEA, UK, Switzerland):

 

You have the right to:

 

  • Access your personal data.

  • Request correction of inaccurate information.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time (where processing is based on consent).

  • Lodge a complaint with a supervisory authority.

 

 

Under CCPA/CPRA (California Residents):

 

You have the right to:

 

  • Know what categories of personal information we collect, use, and disclose.

  • Request access to specific pieces of personal information.

  • Request deletion of personal information, subject to exceptions.

  • Correct inaccurate information we hold about you.

  • Opt-out of the sale or sharing of personal data (we do not sell your data).

  • Limit the use of sensitive personal information (if applicable).

  • Non-discrimination for exercising your privacy rights.

 

To exercise your rights, please contact us (see Section 10).

 

 

6. Data Retention

 

We retain personal data only as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required by law. When no longer needed, we will delete or anonymize the data.

 

 

7. Data Security

 

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

 

 

8. Children’s Privacy

 

ASK is not directed to children under 13 (or the minimum age in your country). We do not knowingly collect data from children. If we become aware of such collection, we will delete the data promptly.

 

 

9. International Data Transfers

 

Your information may be transferred and processed outside your country of residence, including in countries that may have different data protection laws. Where required, we will implement safeguards (such as Standard Contractual Clauses for EU/UK users).

 

 

10. Contact Us

 

If you have questions or wish to exercise your privacy rights:

 

Email: [Insert Contact Email]

App Name: ASK – Ask Seek Knock

 

For EU/UK users: You may also contact your local supervisory authority.

 

For California users: You may designate an authorized agent to submit requests on your behalf by contacting us via the above email.

 

 

11. Changes to This Policy

 

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you through the App or by email. Please review this policy periodically for updates.

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